A vehicle collision on Interstate 90, Route 53, or Rand Road is stressful. Between dealing with insurance adjusters, arranging transportation, and managing repair costs, restoring your vehicle to pre-accident condition can feel overwhelming.

At Autos of Chicago, our certified collision center at 1555 East Rand Road in Arlington Heights simplifies the process. From precise frame alignment on highline luxury models to direct insurance claim coordination, we take care of the heavy lifting so you can get back on the road safely.

What to Do Immediately After an Accident in Illinois

If you are involved in a collision across Chicagoland, follow these key steps to protect yourself, your claim, and your vehicle:

Step 1: Ensure Safety & Call Emergency Services
Move your vehicle out of traffic if it is safe to do so. Call local emergency services or Illinois State Police to file an official police report.
Step 2: Document the Scene & Collect Information
Take photographs of all damaged vehicle panels, glass, rims, skid marks, and street signs. Exchange insurance card details, driver's license info, and contact numbers with all parties involved.
Step 3: Exercise Your Right to Choose Your Body Shop
Under Illinois consumer protection laws, insurance companies may suggest specific network repair facilities, but you have the legal right to choose where your car is repaired. Contact Autos of Chicago at (224) 888-4007 to initiate an estimate.
Step 4: File the Claim & Direct Your Adjuster to Us
Provide your claim number to your Autos of Chicago advisor. We communicate directly with insurance adjusters from Allstate, Geico, Farmers, and all major insurance providers to submit estimates and supplemental reports on your behalf.

Working with Major Insurance Providers

Managing insurance paperwork and adjuster communications is often the most frustrating part of collision recovery. Our dedicated body shop team works daily with major regional and national insurance carriers:

Direct Insurance Coordination: We partner directly with Allstate, Geico, Farmers, and all other primary auto insurance carriers across Illinois.
Supplement Filing: If hidden structural or mechanical damage is uncovered after teardown, our technicians document and submit supplemental claims straight to your adjuster for approval.
Multilingual Claim Support: Navigating insurance terms in a second language can be confusing. Our team provides clear support in English, Spanish, Polish, Greek, Hindi, and Urdu.

Complete Collision Repair Services in Arlington Heights

Our state-of-the-art body shop specializes in highline, luxury, and multi-brand vehicles including Audi, BMW, Bentley, Mercedes-Benz, Lexus, Infiniti, Chevrolet, and more:

Repair Service	Technology & Process Used	Benefit to Owner
Complete Collision Repair	Teardown, body panel replacement, and mechanical fix alignment.	Restores cosmetic and structural integrity to factory standards.
Computerized Paint Matching	Digital color scanner with eco-friendly water- and oil-based paint options.	Guarantees seamless color match with zero paint lines or mismatch.
Frame Straightening	Precision laser frame measuring systems.	Restores safety design parameters and structural safety ratings.
Paintless Dent Repair (PDR)	Specialized dent-pulling tools without disturbing original paint.	Fast, cost-effective fix for minor dings, dents, or hail damage.
Wheel & Glass Replacement	Factory-spec rim refinishing and OEM-grade windshield replacement.	Fixes cracked auto glass and curb-damaged wheels.

30-Day Repair Guarantee:

Every collision repair completed at Autos of Chicago includes our 30-day guarantee on all repairs so you have full confidence that your vehicle is in expert hands.

Transportation Options During Body Shop Repairs

While loaner vehicles are reserved for service department maintenance, we keep collision repair customers mobile throughout the process:

Rental Vehicle Assistance
If a rental vehicle is needed during your repair, our team will assist in arranging a rental car through your insurance carrier policy. You can review our full alternate transportation policy for complete guidelines.
Complimentary Shuttle Service
We offer a free local shuttle operating within a 15-mile radius of our Rand Road location (serving Arlington Heights, Schaumburg, Palatine, Buffalo Grove, Des Plaines, and Barrington).
Secure After-Hours Drop-Off
Need to leave your car outside of regular business hours? Use our secure key drop-off box and our team will follow up with you as soon as we open.